Privacy policy

LeanVive (Pty) Ltd respects your privacy. This notice summarises how we handle personal information in South Africa, in line with the Protection of Personal Information Act, 2013 (POPIA).

Who we are

Responsible party: LeanVive (Pty) Ltd, 24 Bree Street, Cape Town, 8001, South Africa. [email protected]

What we collect

We may collect name, contact details, delivery address, payment-related information (processed by our payment partners), order history, and communications you send us. Technical data such as device and browser type may be collected for security and analytics.

Why we use it

To process and deliver orders, provide customer support, send transactional messages, improve our website, comply with law, and — where you consent — marketing.

Sharing

We may share data with couriers, payment processors, and IT providers who assist our operations. We do not sell your personal information.

Retention

We retain information only as long as needed for the purposes above and as required by law (for example tax records).

Security

We apply reasonable technical and organisational measures to protect personal information. No online transmission is completely secure.

Your rights

Where POPIA applies, you may request access, correction, or deletion of your personal information subject to legal exceptions. Contact us to exercise these rights.

Updates

We may update this policy from time to time. Material changes will be indicated on this page with an updated effective date.

Effective date: April 2026