Shipping policy

Processing

Orders are typically processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive an order confirmation by email after checkout.

Delivery areas

We ship to street addresses and selected collection points across South Africa. Remote or outlying areas may require additional transit time.

Couriers & tracking

We partner with reputable South African couriers. Tracking information is sent once your parcel is dispatched. Delays caused by weather, strikes, or peak seasons are outside our direct control, but we will assist with courier follow-up.

Fees

Shipping costs (if any) are displayed at checkout in ZAR. Promotional free-shipping thresholds may apply from time to time and will be shown on the site.

Incorrect addresses

Please verify your delivery details before placing your order. Costs incurred from re-delivery due to incorrect information may be charged to the customer.

Contact

Questions? Contact us — +27 11 615 2840 · [email protected]

LeanVive products are wellness and lifestyle products only — not medicines.