Frequently asked questions
Clear answers about LeanVive wellness products, shipping across South Africa, and how our range fits everyday routines.
What is this product for?
LeanVive offers daily wellness support for people interested in balanced lifestyle habits and routine consistency. Products are for wellness and lifestyle use — not to treat or prevent disease.
Is it a medicine?
No. This product is not a medicine. It is intended for wellness and lifestyle use only.
How does it fit into a wellness routine?
Use alongside sensible nutrition, movement, and sleep. Our range is organised around morning, daytime, and evening rhythms so you can choose what suits your schedule.
Is this available across South Africa?
Yes. We dispatch nationwide. Delivery times vary by region; major centres are typically fastest.
Which product is best for beginners?
Curcumin & Spirulina Daily Complex (capsules) is our most popular entry point. The 14-Day Starter Pack (GlucoSlim) is ideal if you want a shorter commitment while you build the habit.
Can I choose a bundle?
Yes — Single, Duo, 30-Day Lifestyle, and Premium bundles are priced in ZAR with visible savings on selected tiers (for example, Save R180 on the Duo compared to buying separately at list).
How long does delivery take?
Orders typically ship within 1–2 business days. Courier handoff depends on your address; you’ll receive tracking by email or SMS.
Is this suitable for a busy routine?
Yes — formats are designed for convenience. Individual experiences differ; results may vary depending on routine, diet, and lifestyle.
Will I lose weight guaranteed?
We do not guarantee weight loss or specific body outcomes. LeanVive is wellness and lifestyle support only, not a medical treatment.
How do I contact support?
Call +27 11 615 2840 or email [email protected]. Hours: Monday–Friday, 8:30 AM – 5:30 PM SAST.
Where are you based?
LeanVive (Pty) Ltd, 24 Bree Street, Cape Town, 8001, South Africa.
Can I return an opened product?
See our Returns Policy for hygiene-related limits and your consumer rights under South African law.
This product is not a medicine. This product is intended for wellness and lifestyle use only. Results may vary depending on routine, diet, and lifestyle.